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Buy Original FAQThe Millennium Art Gallery does not keep an inventory of the original artworks we offer for sale on our Internet site. When a client indicates they are interested in purchasing an original work of art we then research the availability, shipping and insurance costs. This can sometimes take a few weeks to complete, depending on how quickly we can contact the artist to confirm that the work in question is still available. A processing fee of $45 is required to initiate a buy-order availability search, to research the insurance and shipping quotes to your destination, and to place a 45-day hold on the original artwork you have ordered. This fee will be refunded in full if the original is no longer available or deducted from the purchase price upon confirmation of order. The $45 buy-order availability and research fee is non-refundable if you change your mind about making the purchase. Once we have the researched information available we will prepare a total Purchase Invoice for your approval. This is sent via email. Upon your acceptance we will require full payment of the Purchase Invoice, prior to shipping the artwork. The Purchase Invoice can be paid by CC online, certified cheque or bank draft. A gallery representative will provide you with particulars of our payment options, along with the Purchase Invoice. Index1. Does the Customer Satisfaction Policy apply to Originals?2. How long before the artwork is delivered? 3. How are the Artworks shipped? 4. Are the Originals framed? 5. Do the Originals come with a Certificate of Authenticity? 1. Does the Customer Satisfaction Policy apply to Originals?Yes, if you are not happy with your purchase, for any reason, we will offer you a full purchase price refund . Please see our Shop Online FAQ for complete details of our Customer Satisfaction Policy.
2. How long before the artwork is delivered?Once we have received payment for the artwork it is shipped immediately. Depending on what part of the world it is being shipped to, anywhere from 5 to 15 days.
3. How are the Artworks shipped?The artworks ordered are shipped via UPS, Fed Ex or other accredited international carriers. Works are insured during transit.
4. Are the Originals framed?As a general rule the original artworks are not framed although, depending on what you have ordered, it may come with an inexpensive exhibition frame. If it is a canvas painting it will be shipped on its original stretcher. It is our opinion that the choosing of mats and frames to compliment the picture and the colors of the room it will be displayed in, is a matter of personal taste and aesthetic. Local framing shops can best provide this type of service.
5. Do the Originals come with a Certificate of Authenticity?Yes, each original will come with a Certificate of Authenticity signed by the Millennium Art Gallery.
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