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FREQUENTLY ASKED QUESTIONS



Buy Print FAQ

Each print ordered from the Millennium Art Gallery is created in our own print making facility and made from the highest quality fine art inks and papers. We offer a full refund Client Satisfaction Policy on all orders.

The print sizes offered, 8" by 11" up to 17" by 22", are the actual paper sizes. The image size will vary depending on the size and shape of the original work. When printing we size the image to fit on the paper size you have ordered.

Index

1. What type of paper do you print on?
2. What type of ink do you use?
3. How are the prints made?
4. Are the prints Limited Edition?
5. How long will the prints last?
6. Do the prints come framed?
7.How are the prints shipped?
8. What if I don't like it when it arrives?

1. What type of paper do you print on?

The print you receive will be printed on Somerset Velvet - 250gr - acid free - 100% rag paper. This is a museum quality, archival paper.

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2. What type of ink do you use?

The prints are made using Lysonic E inks, which are formulated from extremely light-fast dyes. All printed materials will fade over time, but Lysonic E archival inks are rated to not noticeably fade for 25 - 120 years, depending on the light levels the print is exposed to.

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3. How are the prints made?

The prints are made using a Giclee printmaking process. The originals or high quality transparencies of the originals are first scanned into a computer and a digital file prepared. Then the digitized image is printed, to the size ordered, on an Epson 3000 inkjet printer.

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4. Are the prints Limited Edition?

The prints are Open Edition. This means there is no limit on the number of copies that can be made of the image. Open Edition allows us to offer the fine art images in our catalogue at an affordable price.

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5. How long will the prints last?

The life of the print, before noticeable fading occurs will depend on the environmental and lighting conditions the print is subjected to. The paper and inks are rated archival and this means that under ideal conditions, where the print is not continuously exposed to direct light or environmental contaminants, they will last from 25 to 120 years.

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6. Do the prints come framed?

The prints do not come framed. It is our opinion that the choosing of mats and frames to compliment the picture, and the colors of the room it will be displayed in, is a matter of personal taste and aesthetic. Local framing shops can best provide this type of service.

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7. How are the prints shipped?

The prints are shipped flat and by air. You can expect your print to arrive within 14 days from the date you place your order.

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8. What if I don't like it when it arrives?

The Millennium Art Gallery offers a 14-day, from date of receipt, unconditional guarantee on all print orders. If you are not satisfied with your purchase it may be returned for a refund. Please see the Shop Online FAQ for our return policy.

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